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HELP CENTER

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How to Track My Order after Payment?

There are several ways for you to track and check your order after payment:

(1) Fill your Order Number in the checking box on the top of the navigation bar of the website page, you can also find it to the right of the NWGold icon.

(2) If you have a registered NWGold member, you can track and check more order details on your member account.

(3) You can get notification emails from NWGold both after your payment and our delivery.

(4) You can contact us via Live Chat to check your order easily with the help of our reps.

How To Get Instant Customer Support On NWGold?

  1. Live Chat: You can click “Live Chat” on our site and talk to us directly. Our professional and patient Live Chat agent will provide 24/7 online service if you want to know more information about your order or other inquiries.
  2. Email: [email protected]


How to Place an order?

Here's how you can place an order:


Step 1: Select/Click the Games

Step 2: Select/Click the Platform/Server

Step 3: Select the amount you want

Step 4: Click BUY NOW/ADD TO CART

Step 5: Fill in the information and checkout

What Payment Methods Do You Accept?

We provide various payment methods, such as PayPal, Credit Card, and so on, the more methods are as follows:



The limit of taking gold for characters in Diablo Ⅱ

In Diablo II, characters can carry 10K gold per level. For example, a 10th-level character can carry up to 100K gold,a level 99 character can carry 990K gold.

But You can put gold in personal stash and shared stash, with a maximum capacity of 10 M gold(Each stash can only carry up to 250K)

ex:If you are Level 60, and ordered 1000K gold, after we trade 1000K, you need to carry 600K first and put it in stash,

then take the left 400K gold.(If you take 1000K at first time, the excess 400K will be recycled by the game and you will lose the gold)

How to Trade Lost Ark Gold in Auction House?

1.Trade through Auction house is highly recommended.(Faster and Safer)

2.List an item in your Auction House with right Buyout Price. (Recommend Gems)

3.The Buyout Price must be the amount you purchased. (e.g. if you ordered 1K gold, set the Buyout Price to 1,000)

4.We do not cover the 5% trade fees

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