AUP Policy

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NWGOLD Acceptable Use Policy

1. NWGOLD users must follow the code of conduct published on this site. Any user who violates the rules of this site may be more or less negatively affected during the transaction process;

2. As a gamer service provider, we have a 100% secure and complete transaction system and dozens of payment methods. During the entire transaction process, NWGOLD will ensure the safety and normal operation of all players' accounts. All products/services sold by NWGOLD are legally obtained and have been reviewed by specialists. We will follow local laws and take corresponding measures to crack down on all illegal acquisitions;

3. NWGOLD will deliver according to the delivery method selected by buyers. If you have special requirements, please feel free to contact us. We will do so as long as it does not violate the rules. After the delivery is done, we will also send you a screenshot of the transaction in real time or provide a video of the entire transaction to help you confirm that the order has been received. At the same time, we will also upload the transaction credentials to the order details page.

4. In the event of order disputes, such as disputes arising from orders not being delivered on time, product/service price changes, etc., in order to protect the common interests of both parties, we will negotiate with you the most suitable solution. If the dispute cannot be resolved, we will report it to the authorities for further determination.

5. If NWGOLD suffers huge losses due to the buyer's temporary decision, the buyer must pay NWGOLD the corresponding mandatory compensation.

6. All chats between buyers and NWGOLD must be conducted through the contact methods supported by NWGOLD (please refer to https://www.nwgold.com/contact-us). Communication between the parties must be friendly, and any abusive, obscene, vulgar, defamatory, hateful, threatening, pornographic or any other content that may violate any applicable law is prohibited and these actions will also be detrimental to subsequent transactions between NWGOLD and buyers. If buyers feel that NWGOLD staff caused their dissatisfaction during the chat, please feel free to report it.

7. Buyers are not allowed to steal NWGOLD's profits through any hacking techniques or fraudulent means, etc. Any buyer found to do so will be permanently banned from their NWGOLD account and we will immediately report to the authorities and court to file appropriate lawsuits to safeguard our legitimate interests.

8. NWGOLD will use cookies to store information on your local computer. These cookies do not contain any of the information you enter above, they are only used to enhance your viewing pleasure. This email address is only used to confirm your registration details and password (and to send a new password if you forget your current password). We will not actively collect any user's personal privacy information, and will not sell or inform any buyer's information to any company or individual.

9. NWGOLD has the final right to interpret the Acceptable Use Policy that has been formulated.

Note: The above guidelines apply to all NWGOLD users

Prohibited Activities

  • Unlawful profit by fraud or hacking
  • Plant viruses or malware or plan espionage
  • Sell/Transfer your own account
  • Contact other buyers for private transactions
  • Selling counterfeit or pirated goods or stolen goods
  • Sell redeemed or used codes
  • Products or services that require the exchange of sensitive account credentials

The above actions may cause serious damage to the reputation and actual interests of NWGOLD. Any NWGOLD user must follow the legal and formal process to enjoy the services/products of this site. If the user insists on not complying with NWGOLD's rules, then we have the right to unilaterally terminate your order.

NWGOLD will also update prohibited activities from time to time, so the majority of users should pay more attention to the Acceptable Use Policy issued by NWGOLD, so as not to know which rule they have violated when their account is suspended or deleted.

For More Details

You can follow NWGOLD's Help Center or contact us in many ways directly to know the latest NWGOLD Acceptable Use Policy.

Violations of the Acceptable Use Policy

We encourage all NWGOLD users to report violations of this Acceptable Use Policy to us immediately. If you have a question about whether a type of transaction may violate the Acceptable Use Policy, or wish to file a report, you can contact us at any time.

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